At Chicore, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer the following return and refund policy for unworn clothing:
- Eligibility for Returns
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Returns must be initiated within 20 days of the delivery date.
- Items that are final sale or marked as non-returnable are not eligible for return.
- How to Return
- To start a return, please contact us or email us at chicore.active@gmail.com with your order number and reason for return.
- You will be provided with a return authorization and instructions for sending the item(s) back to us.
- Refund Process
- Once we receive and inspect the returned item(s), we will process your refund.
- Refunds will be issued to the original payment method and may take 5-10 business days to reflect in your account.
- Original shipping fees are non-refundable unless the item is defective or incorrect.
- Return Shipping
- Customers are responsible for the cost of return shipping unless the item is defective or we make an error in fulfilling your order.
- Exchanges
- If you would like a different size or color, please return the original item and place a new order for the desired product.
If you have any questions or need assistance with your return, our customer support team is here to help!
Thank you for shopping with us.
Best Regards,
Chicore Team
chicore.active@gmail.com